We are Now Hiring the Following Positions
Administrative Assistant Customer Service
As our business continues to grow, we have an immediate opportunity for an Administrative Assistant & Customer Service to answer our service phone and take service requests, assist with scheduling our experienced service & installation teams and perform administrative tasks that keep our service & admin departments operating efficiently. This position will work directly with our current Admin & Service Managers & Scheduler.
This person will…
- answer and route incoming calls efficiently.
- make out-going calls to customers and technicians.
- assist with scheduling for installations, services, and deliveries.
- perform administrative duties within the service department.
- assist with bookkeeping tasks.
Service & Installation Apprentice & Warehouse Assistant
We have an immediate opportunity for a Service & Installation Apprentice to assist our Lead Technicians with field installations and service work. This position offers hands-on training to become a Certified Lead Technician at AES Hearth & Patio. This position will also spend regular time in the Newville warehouse and assisting with grounds maintenance.
Experienced Gas & Pellet Technician
AES Hearth & Patio is a leading retailer of Alternative Heating, Custom Fireplaces, and Outdoor Living Products, offered from a variety of manufacturers. We have showroom locations in Burnham, Newville and Camp Hill, with an extensive Service & Installation Department in Burnham and Newville.
We are privileged to work with a variety of customers, and as our business continues to grow, we are looking to add a new member to our service team!
We have an immediate opportunity for an Experienced Gas & Pellet Technician to perform Services & Installations of Gas & Pellet hearth appliances.
This person will…
· clean and troubleshoot Heat-n-Glo, Harman, Quadrafire, Hearthstone, and other manufacturers sold and/or previously sold and serviced by AES
· install gas & pellet stoves, inserts, and fireplaces
· safely setup and work at heights from ladders, scaffolding, lifts and roofs
We are looking for…
· friendly and team-oriented approach
· excellent written and verbal communication skills
· attention to detail
· two or more years of experience as a Lead Technician and Hearth Appliance Installer
· current Certification or ability to pass NFI Gas or Pellet Certification within 1 year
· experience using computer-based invoicing software (we use Evosus software from a mobile device to make notes and take payments)
Compensation and company culture…
AES offers a competitive compensation package, with vacation and holiday pay, a retirement plan with company match, and a shared health, vision, and dental benefits plan.
Overtime and double-time opportunities are available, but not required.
As a member of the AES Hearth & Patio team, this person will enjoy being part of a growth-oriented company where honesty and creativity are valued, and contributions to customer service excellence and continuous improvement are top priorities.
If this sounds like an opportunity that could be the right fit for you, please let us know!
Forward your resume to this ad via email, or mail to:
Attn: Rick Soccio
AES Hearth & Patio
1743 Pine Road
Newville, PA 17241
AES Hearth & Patio is proud to be an equal opportunity employer.